Partner Onboards Merchants

Choose Your Onboarding Path: Integrate via API, Use the Portal, or Share a Link

Three Ways to Onboard Merchants

Introduction

Partners can scale merchant onboarding using three flexible methods—pick one or mix them to fit your sales motion and engineering bandwidth.

  • API Integration – best for high volume and automated CRMs/workflows
  • Partner Portal – best for manual reviews or low/medium volume
  • Self-Serve Link – best for inviting merchants to complete applications themselves

Quick comparison

PathBest forEffort (Partner)Notes
APIHigh-volume, automated pipelinesHigh (one-time)Full control + status polling
Partner PortalHands-on, curated onboardingLowGuided UI, no code
Self-Serve LinkBroad reach, partner-light motionVery LowMerchant completes the form

High-Level Workflow (all paths)



How to choose

  • Pick API if you need automation, programmatic status checks, and tight CRM/ops integration.
  • Pick Portal if you want a no-code, guided workflow for a curated pipeline.
  • Pick Self-Serve Link to scale invites quickly; great for affiliate/referral motions.

Implementation: The Three Paths

1) API Path (Fully Programmatic)

  • Authenticate → Get token
  • Submit → Send application payload
  • Query → Poll status by email + partnerNo (+ referralCode when relevant)

See also: Merchant Onboarding API

When to use: large volumes.

2) Partner Portal Path (Manual / Assisted)

  • Create an application directly in the Pockyt Partner Portal
  • Upload docs, validate fields with UI hints
  • Track stage: Received → KYC/KYB → Risk Review → Decision → Activation

When to use: lower volume, high-touch onboarding, complex merchants needing guided entry.

3) Self-Serve Link Path (Merchant-Completed)

  • Generate a unique onboarding link for a prospect
  • Merchant completes and submits the form; you see progress in the Portal and/or via notifications
  • Status mirrors the same underwriting stages

When to use: wide top-of-funnel, partner-light workflows, affiliates/referrals.



FAQs

  • Can I mix paths? Yes. Many partners start with Portal/Link, then add API for scale.
  • How do I track status with Link/Portal? Portal shows stages; you can also enable email/webhook notifications (if configured).
  • What happens on RFI? Merchant (or partner) supplies missing info; underwriting resumes on receipt.
  • When do Merchants get credentials? After approval, during Activation (MID/keys/fee tables).